Thanks ... uh, never mind.

I ordered this from buy.com. It's a speaker that goes where a CD drive would go on your computer. Adequate sound, no speakers on your desk. Good stuff, if you have space in the computer case.

Anyway, I placed the order Monday afternoon. It arrived via UPS Tuesday morning. (I chose standard shipping, which was free with a coupon I had.)

I'm always writing letters to complain about service. But receiving an order about 18 hours after it is placed seemed impressive enough that I should write to compliment them.

I sent this e-mail:
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So I ordered this yesterday afternoon ... and received it this morning.

Incredible service. Thanks!

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And received this response:

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Thank you for contacting Buy.com.

This is in reference to your email regarding the order #xxxxxxx.

According to our records, UPS tracking #1Zxxxxxxxxxxxx shows your package was delivered on Aug 9, 2005.

To receive a more detailed description of the tracking number provided, please log on to your My Account at:

http://www.buy.com/corp/support/login.asp

Once you have logged in, you will be sent to the My Account Profile page. From there, please click the Track button of the order number in question. You will then be sent to the Order Summary page where your tracking information will be displayed.

Thank you again for writing to Buy.com.

Sincerely,
Buy.com Customer Care Team

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Yeah. Never mind.